My Portal

Welcome to My Portal powered by SMATA

Designed for you to manage and view all aspects of your building in one place. We believe this is the way strata management was meant to be: fast, easy, and efficient. 

LOGIN    SIGN UP

Need training on how to use the portal? Visit our Owner and Committee Members Training Portal here.

For any issues with logging in we’d be delighted to assist you via our support lines at myportalsupport@freshstrata.com.au or (02) 9939 8061.

SMATA Guides

What is My Portal?

My Portal is our award-winning strata management technology (Powered by SMATA) that we are thrilled to provide our clients to help better manage their building – at no extra cost.

It is a place where all owners can:

• Access all their essential building documents such as by-laws, insurance valuations, certificate of currency etc.
• View their levies and personal information
• Arrange maintenance work with our hand-selected partners and track the progress of these jobs in real-time and
• Communicate seamlessly with other owners, committee members, and our team.

Committee members have the added benefit of:

• Having all quotes consolidated in one place which makes it easy to review and approve
• Tracking the status and approving all invoices at the click of a button.

Click here to download the Owners Portal Guide.

How do I access My Portal?

If we have an email address on file for you, our team will have sent you an email with login details.  If you are unable to locate this email, please click here, fill out the form and we will sign you up. 

For any issues with logging in we’d be delighted to assist you via our support lines at myportalsupport@freshstrata.com.au or 02 9939 8061.