Coming from a background in IT, Hayley brings a combination of big picture thinking with attention to detail, using these skills to update and improve the framework and streamline the way the different strata managers work.
“My job as Process Improvement Coordinator is all about helping to improve our processes and make things work more efficiently so we can service our clients more efficiently.
“I love coming up with a solution and a better and more efficient way to get something done.
“It not only makes our team more productive and efficient … it also allows us to deliver a faster and better standard of service to all our clients.”
